Monday, July 18, 2011

CHAPTER 1

1.1 INTRODUCTION

Boh Tea

Boh Tea is under BOH Plantations Sdn Bhd. And it is the leading tea grower in Malaysia with four tea gardens – Boh, Sungei Palas and Fairlie situated in Cameron Highlands, and Bukit Cheeding in Selangor – constituting a total land area of 1200 hectares. With a production capacity approaching 3000kgs per hectare, the Company produces 4 million kgs of tea annually which translates to about 5.5 million cups per day. This represents about 70% of all tea produced in Malaysia.

BOH dominates the domestic retail market. While maintaining its market position locally, the Company is also expanding into foreign niche markets. Today BOH exports its brand of prime grade teas to various countries including the USA, United Arab Emirates, Japan, Singapore and Brunei. The Company is one of the few vertically-integrated tea companies in the world. It has operations ranging the entire spectrum of tea manufacture - from cultivation and processing to the packaging and marketing of its wide range of locally grown robust black teas.

BOH’s operations are mechanised while application of fertilisers is carried out aerially and harvesting is done by hand-held machines or raised tractor harvesters. Each of BOH’s tea gardens has its own processing facility and the Fairlie tea garden utilises some of the most modern machines in the world. BOH also packs all its tea at its packing facility in Bukit Cheeding. In keeping with its commitment to quality, BOH conducts long-term research and development to ensure that only the best tea clones are cultivated. In-house tea quality teams are at hand to ensure that strict quality requirements are met at every level of processing.

BOH believes in playing an active role in the community and is keen supporter of the local performing arts scene. The Company is also an advocate for animal and environmental conservation.BOH has won numerous awards. The Company’s packing facility in Bukit Cheeding received the ISO 9002 certification and the Company was awarded Superbrand status three consecutive years in a row. BOH also emerged as winner of the Superbrand Excellence Trophy award in Food & Beverage category in 2004. As an acknowledgement of its excellent brand identity, BOH received the National Creativity & Innovation Award from Malaysia Design Technology Centre.

Today, BOH is the Number One brand of tea in Malaysia. Yet, the Company is not one to rest on its laurels. BOH keeps abreast of its evolving consumer demographic and industry trends while continuing to produce distinctive teas for both domestic and international customers.

1.2 PROBLEM STATEMENT AND ISSUE

Tea also can be considered as the most Malaysian favourite nowadays. Boh has created many types of tea and one of them is Boh Ice Tea which is have five flavour in market and it is Blackcurrant, Green Tea, Orchard splash, Lemon Lime and also Peach. The industry for Boh Ice Tea now is average even had so many competitors with other brands. Competitors like Lipton, Nestle The Wangi Ros, Teh Orang Kampung. With good advertising strategy will normally boost up the sales. This is because people nowadays just not buy a product based on the brand and price,but they are also more attracting to the promotion of the product that’s going on.

· Lack of promotion such as advertising,promotiona and exposure on market.

· Had been so long in market without any strategies to boost up the sales.

· Overshadowed by Lipton Ice tea and Nestea from Nestle.

· Competitors have a good advertising strategy and market strategies to promote their brand.

1.3 OBJECTIVES & AIM

· OBJECTIVES

§ To identify the market situation

§ To identify the product competitors and their strategies.

§ To know in depth and well about the product strength and weakness.

§ To solve the problem encountered and identified by the company.

§ To find out the consumer needs and wants.

· AIM

§ To create a new advertising promotional strategies to enhance the product market with a new fresh idea to attract people to buy this Boh Ice Tea in future.

CHAPTER 2



PROJECT PROFILE

2.1 PRODUCT NAME

Boh Ice Tea. This situation analysis is based on this Boh product.


2.2 PRODUCT CLASSIFICATION

Boh Ice Tea is one of premium black teas and its from the country’s No.1 preferred brand which is Boh Plantation Sdn.Bhd.

2.3 PRODUCT CHARACTERISTICS

· Product

§ Instant tea,Tea

· Packaging

§ Soft pack, Sachet, Box, Canned drink, Boh Gift Box.

· Price

§ Soft Pack - RM 5.90 – RM 12.290

§ Box - RM 8.90 – RM 11.90

§ Canned Drink - RM 1.80- RM 2.20

§ Bottle - RM 2.20-RM 2.50

· Unit of Sales

§ Soft Pack - 25s,100s,20s.

§ Box - 25s,100s,20s.

§ Bottle/Canned - 100g, 150gm

2.4 PRODUCT RANGE

Boh Gift Box

Boh gift Set MDF – 8 Compartments

Price : RM 60.00

BOH Git Box is a mixed collection of BOH Cameronian Gold Blend & Seri Songket range. BOH Cameronian is a true masterpiece cultivated on the cool slopes of Cameron Highlands which it takes its name. Aromatic and delicate, this smooth golden blend uses only the tender shoots of the Manipuri and Rajghur jats, two top quality varieties of tea plants originally from Assam.

Boh Tea Leaves

BOH Tea Leaves 500g

Price: RM 5.90

Malaysia’s most popular brand. Grown in the cool climates of Cameron Highlands, this broken orange pekoe is flavoury and robust with a distinctive, unique character.

BOH Tea Leaves 500g

Price: RM 8.90

Malaysia’s most popular brand. Grown in the cool climates of Cameron Highlands, this broken orange pekoe is flavoury and robust with a distinctive, unique character.

BOH String and Tag 100 TB

Price: RM 11.90

Malaysia’s most popular brand. Grown in the cool climates of Cameron Highlands, this broken orange pekoe is flavoury and robust with a distinctive, unique character.

BOH Green Tea 50 TB

Price: 12.00

BOH Green Tea is specially prepared steamed green tea; with a refreshingly brisk taste that complements its natural antioxidant properties.

Boh Ice Tea

Ice Tea - Peach 20s

Price: RM 9.90

Peach – smooth and bursting with the distinct flavours of peach.

Ice Tea – Orchard Splash 20s

Price: RM 9.90

Orchard Splash – an invigorating blend of mangoes, guavas, oranges and tangerines.

Ice Tea – Lemon Lime 20s

Price: RM 9.90

Lemon Lime – refreshingly zesty with the tangy hints of lemon and lime.

Ice Tea – Green Tea with Lime 20s

Price: RM 9.90

Green Tea with lime - a unique blend of delicate green tea with tangy lime.

Ice Tea - Blackcurrant 20s

Price: RM 9.90

Blackcurrant – rich with the summer flavours of succulent blackcurrant berries.

Boh Teacino

Teacino Vanilla

Price: RM 11.60

An irresistibly smooth blend of instant tea, milk and sugar flavoured with the sweet and delicate fragrance of vanilla.

Teacino Classic

Price: RM 11.60

An original masterpiece of a classic blend of full-bodied tea, milk and sugar.

Teacino Caramel

Price: RM 11.60

A tempting rich blend of instant tea, milk and sugar flavoured with the creamy malt of caramel.

Boh Teamix

BOH 3-in-1 30s

Price: RM 13.50

BOH 3-in-1 is instant tea pre-blended with tasty creamer and sweetened with sugar for that robust, full flavour of BOH.

BOH 2-in-1 20s

Price: RM 8.40

BOH 2-in-1 is instant tea specially blended WITHOUT sugar but with added non-dairy creamer for a smoother taste.

Boh Garden Tea

Palas Supreme 100g

Price: RM 6.90

Palas Supreme – a fine, flowery pekoe from the cool slopes of Sungei Palas.

Palas Afternoon Tea 100g

Price: RM 6.90

A light and delicate full leaf tea.

Gunung Chantik 100g

Price: RM 6.90

Gunung Chantik – a fannings tea of a bright and brisk nature.

Bukit Cheeding 100g

Price: RM 6.90

Bukit Cheeding No.53 – a lowland breakfast tea of robust and full-bodied character from the tea garden of the same name.

Boh Cameronian Gold Blend

BOH Cameronian Blend 75TB

Price: RM 10.90

Another BOH best seller, the BOH Cameronian Gold Blend is a true masterpiece cultivated in Cameron Highlands from which it takes its name. Aromatic and delicate, this smooth golden blend uses only the tender shoots of the Manipuri and Rajghur jats

BOH Cameronian Blend 150g

Price: RM 13.90

Another BOH best seller, the BOH Cameronian Gold Blend is a true masterpiece cultivated in Cameron Highlands from which it takes its name. Aromatic and delicate, this smooth golden blend uses only the tender shoots of the Manipuri and Rajghur jats.

BOH Cameronian Blend 25TB

Price: RM 8.90

Another BOH best seller, the BOH Cameronian Gold Blend is a true masterpiece cultivated in Cameron Highlands from which it takes its name. Aromatic and delicate, this smooth golden blend uses only the tender shoots of the Manipuri and Rajghur jats.

BOH Cameronian Blend 50TB

Price: RM 10.90

Another BOH best seller, the BOH Cameronian Gold Blend is a true masterpiece cultivated in Cameron Highlands from which it takes its name. Aromatic and delicate, this smooth golden blend uses only the tender shoots of the Manipuri and Rajghur jats.

Boh Alternative Tea

Alt Tea - Strawberry Raspberry 25s

Price: RM 9.40

Strawberry Raspberry – the fragrances of summer berries make this a brew that is lively and cheering.

Alt Tea - Peppermint 25s

Price: RM 9.40

Peppermint – infusion with its cooling flavour, makes a wonderful elixir to clear the mind and refresh the spirit. Peppermint is also reputed to aid digestion, making it a prefect after-meal drink

Alt Tea – Passionfruit Orange 25s

Price: RM 9.40

Passionfruit Orange – the bold contrast of tropical passionfruit with juicy oranges provide a refreshing brew for any time of the day.

Alt Tea – Lemon Myrtle 25s

Price: RM 9.40

Lemon Myrtle – with scents of lemongrass and lime, this infusion clears the mind and invigorates the body.

Alt Tea – Jasmine Green Tea 25s

Price: RM 9.40

Soothing, calming green tea combined with the delicate scent of jasmine flowers make this tea a cleansing and refreshing brew.

Alt Tea – Camomile 25s

Price: RM 9.40

Camomile – a quietening balm of camomile flowers, cut to release their apple-sweet scents, to soothe tired bodies and minds.

Boh Teh Tarik Kurang Manis.

BOH Teh Tarik Kurang Manis

Price: RM 12.90

Teh tarik is Malaysia's all time local favourite beverage. Experience the robust, full-flavour of Boh Teh Tarik Kurang Manis - with less sugar in each convinient sachet.

Boh Seri Songket

SS 25s / 125s - Passion Fruit

RM 9.80 / 15.40

Passion fruit – the sweet, luscious flavours of this tea makes it perfect for a chilled spritzer.

Ss 25s / 125s - Mango

Price: RM 9.80 / 15.40

Mango – the sweet accents of ripe mangoes give this tea a lively and fruity character.

SS 25s / 125s – Lychee Rose

Price : RM 9.80 / 15.40

Lychee with Rose – an adventurous yet delightfully pleasant infusion of gentle fragrances.

Ss 25s / 125s – Lime & Ginger

Price: RM 9.80 / 15.40

Lime & Ginger – the zest of lime combined with the spice of ginger make this a versatile infusion to be enjoyed iced or hot.

SS 25s / 125s – Lemon with Mandarin

Price : RM 9.80 / 15.40

Lemon with Mandarin – this tea is brisk and flavourful with the tangy, citric flavours of lemon and mandarin.

Ss 25s / 125s – Earl Grey with Tengerine

Price: RM 9.80 / 15.40

Earl Grey with Tangerine – jazzing up a sophisticated favourite by combining the characteristic flavour of Earl Grey with the freshness of the tangerine.

2.5 Distribution

· The distribution for Boh Ice Tea is Indirect.

· This is because boh ice tea is available everywhere such as hyper market,super market, petrol station, grocery shop and etc.

· This is indirect because it just not specific into one shopping mall and one company to distribute this product.

2.6 PRODUCT LIFE CYCLE

· In the time being,with all the new product, Boh Ice Tea is declining in the market.

· But the demand for this product is still needed.

2.7 THE BRAND

Boh Plantation is the first company which distributed the tea concept and it was Malaysia’s largest producer of premium black tea’s and the country’s No.1 preferred brand. Tea in market now has growing fast and be in the top ranked of the world.

Tea is very much like wine, the conditions in which the crop is grown have great influence on its final character. BOH’S tea gardens, bringing together the ideal environmental conditions of Cameron Highlands and the precision of mechanised operations, yield a tea with superb characteristics – bright complemented by a delightful aroma.

2.8 BRAND IMAGE AND IMPLICATION

Boh ice tea is one of the premium black tea’s which distributed by Boh Plantation. The packaging for this Boh Ice Tea product is in metallic packaging full with colors and look fresh with some fruits/flavor that offers for this product in each packaging. It also have the words BOH on the top of the packaging

And this is simple as you imagine,you just add on water either hot or cold into your glass with 1sachet Boh Ice Tea and just drink it everywhere. It have five flavor in market now – Blackcurrant,Peach,Orchard splash,Lemon Lime,Green Tea with Lime. But it more prefer if there’s and ice cold. Boh Ice Tea is a mix of tea and fruit to give a complete refreshing drink.

2.9 STRENGTH & WEAKNESS

· STRENGTH

o Came out from a strong brand company – Boh Plantation.

o Reasonable price for a 20 sachet in packaging.

o Had a variety flavour in market.

· WEAKNESS

o Has been in market for so long

o Overshadowed by other competitors such as Liptop and Nestle.

o People don’t really know/recognised this product.

2.10 ADVANTAGES & DISADVANTAGES

· ADVANTAGES

o Affordable for all customers

o People can find it easily in supermarket/hypermarket.

o Have many flavour to choose.

o Good quality of products.

· DISADVANTAGES

o No promotional for this item/product.

o Limited target user to tea lover only.

2.11 UNIQUE SELLING PROPOSITION (USP)

‘Share the Ummph! is ultimately a promise to create that extra special feeling with great-tasting tea for the enjoyment of everyone, both in Malaysia and beyond.

2.12 PROMOTIONAL HISTORY & ADVERTISING SCHEDULE

· November,2006 – STRESS AND TEA

· April,2007 – COOL OFF WITH TEA (Readers Digest program)

· May,2007 – TEA AND COFFEE ASIA 4th QTR 2006 (Talk)

· July,2009 – NEW HOPE FOR ORANG-UTAN SCHOOL PROGRAMME

· August,2009 – BLACK TEA TO LOWER BLOOD SUGAR ( The Sun Article)

· October,2009 – BOH’S TEA FOR TREES 2009

· January,2010 – KINABATANGAN TRIP FOR SCHOOL PROGRAM WINNERS

· February,2010 – BCAA DISCONTINUATION

· May,2010 – 1 UMMPH, 1 SMILE, 1 MALAYSIA CAMPAIGN

· June,2010 – EDTAU GADDUNG (GREEN DAY)

· September,2010 – TEA’S HEALTH BENEFIT IN BREW, NOT BOTTLE (The Sun Article)

· November,2010 – NEW HOPE FOR ORANG-UTAN SCHOOL PROGRAM

2.13 POSITIONING STATEMENT

Boh Ice Tea is a mix of tea and fruit to give a complete refreshing drink which is targeted to 17-35